Terms and Conditions “Exploremorocco.net” (Last updated 01/01/2020)
Within the scope of an intermediary service, Explore Morocco shall provide the visitors and Suppliers of tours or tourist services with this booking Platform. Furthermore, Explore Morocco shall also provide this booking Platform to certain cooperating partners (sub-agent/ distribution partner) for the booking of the Supplier’s tourist services. The use of this Platform by sub-agents or distribution partner requires a separate contractual agreement and is not permitted without the prior written authorization of Explore Morocco . Contracts for tourist services are to be concluded directly between the users of this booking Platform and Explore Morocco tourist services. If users book services via a linked partner Platform or if a sub-intermediary makes a booking on behalf of a user of a connected partner Platform, a corresponding contract shall be concluded directly between this user and the Supplier. Explore Morocco is not a contract party with regards to the tourist services offered on this booking Platform.
This website (including sub-sites and including text, images, videos, software, products, services and other information contained in or presented on the website; all together the “Website”) is provided by Explore Morocco, 20160 Casablanca, Morocco. You can contact us by email (https://www.Explore Morocco.com/contact) or by phone using these numbers:
Morocco: +212 708-210-993
Bookings through the Platform are subject to the Terms and Conditions of Explore Morocco as well as the Terms and Conditions of the Supplier of tours and other tourist.
All reservations made via Explore Morocco (on website) are automatically transferred to the host requested.
Instant Confirmation means that the reservation will be automatically confirmed at the time and date chosen and with the requested host. This does not prevent Withlocals from requesting a change of host, time or date.
On Request bookings are subject to Explore Morocco confirmation based on their availability or the one of the activity or tickets when relevant. Guests are committing to their payment, and Explore Morocco guarantees that the reservation will be either confirmed or denied within 72 hours.
A reservation is only valid when confirmed by Explore Morocco via e-mail.
Guests making a reservation with Explore Morocco understand our cancellation & refund policy.
The price of the services does not include insurance. You are responsible for providing sufficient insurance protection. The requirement for insurance depends on the activity booked.
We’re afraid Explore Morocco will not be held responsible for any loss or theft of baggage or belongings. We have long standing relationships with all of our accommodation and transportation providers on all tours. Each option is vetted with security, comfort, and customer service in mind. We recommend taking some simple precautions such as bringing a padlock for your bags during times such as night trains, ferries, or overnight buses.
The information on this Website is for general informational purposes only. Information on this Website does not constitute an offer binding to us. Binding agreements with suppliers of activities available on the Website require a booking request through the Explore Morocco Platform and the supplier’s acceptance of the booking request according to the General Terms and Conditions of Explore Morocco .
While Explore Morocco tries to ensure that the information in or through the Website is accurate, it does not provide any warranties, express or implied, in relation to its correctness, completeness, current, reliability, suitability for any purpose or otherwise (including for any information provided by third parties). Explore Morocco may change, add or remove information on the Website and its structure and functions at any time at its sole discretion, without specifically informing of any such change, and without removing outdated information or characterizing it as such. Explore Morocco may also block Users from accessing the Website or parts of it, or requires certain conditions to be fulfilled for such access. Explore Morocco does not provide any warranties, express or implied, in relation to the availability of the Website or its functions, that the Website is free from defects, or that the Website and the infrastructure on which it runs is free from viruses and other harmful software. Moreover, Explore Morocco does not guarantee that information available on the Website has not been altered through technical defects or by unauthorized third parties.
Explore Morocco excludes its liability, and that of its agents and independent contractors, and its and their employees and officers, and its sub-agents or distribution partners for damages relating to your access to (or inability to access) the Website, or to any errors or omissions, or the results obtained from the use, of the Website, whatever the legal basis of such liability would be, except liability for damages caused willfully or through gross negligence, and only to the extent permitted by applicable law. Restrictions of liability do not apply within the scope of guarantees issued, in the event of an injury to life, limb or health or for claims based on product liability regulation.
Explore Morocco does not assume any responsibility for third party content (including any activities available for booking requests, and information relating to such activities) that may be available through the Website, and for content linked to the Website or which are linked to from it or referred to. Explore Morocco does not recommend or endorse such content, and will not have any liability relating to it. Where Explore Morocco links to third party websites, you use such websites at your own risk. We recommend reading the policies of these websites and review how these websites may process personally identifiable data relating to you. If you think we have illicit content on the Website, please send an email to [email protected].
As between you and Explore Morocco , the Website is and remains protected by copyright and/or any other intellectual property rights (including protection granted through unfair competition law). You acquire no rights in the Website, and in any names, trade names, and distinctive signs of any nature (including trademarks) published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, present, license, publish, download, upload, send or make it perceptible in any other way without our prior written consent.
These General Terms and Conditions apply to any use of the Explore Morocco Platform, such as via the internet and apps. The contractual relationship between the user and Explore Morocco generally only comprises the proper referral of users to the respective Supplier, or the transfer of data via users who are provided by a sub-agent . Explore Morocco does not appear itself as the organizer, lessor, seller or other contract partner with regards to the tourist service agreement with the user. Consequently, part II of the General Terms and Conditions of Explore Morocco shall apply to offers on the Explore Morocco Platform and the provision of users to the Supplier. Part II of the General Terms and Conditions applies to the use of Explore Morocco Platform by cooperating partners (sub-agents or distribution partners), subject to special contractual agreements concluded with the respective cooperating partner. The contractual conditions of the Supplier, as per part III of these General Terms and Conditions, apply to the respective tourist service agreement between the user and the Supplier.
When making a reservation, it is possible you have to pay us:
Any payment facilitated by us for and on behalf of you, and transferred to the host will in each case constitute a payment of (part of) the booking price by you of the relevant product or service in final settlement of such (partial) due and payable price.
Users can cancel their registration on Explore Morocco Portal at any time by blocking their user account. Explore Morocco can cancel a registration unilaterally with one week’s notice. Claims which have arisen before this is done, remain unaffected. The right to extraordinary cancellation remains unaffected. See also Cancellation Policy.
If you have any questions or concerns regarding this Agreement, please contact us at [email protected]